Borri Service

The level of after-sales support supplied by a manufacturer is one of the most critical factors in the selection of a power system. That is why BORRI has made the decision to provide an after-sales service that is second to none. We add value to the customer’s power protection solutions by offering qualified and certified continuous assistance on all our products. This not only maximises performance but also minimises costs throughout the life of the UPS.

This service provides our customers with the added advantages of visits by qualified technicians; assistance during commissioning; technical assistance including on site systems’ repairs; training and the supply of original spare parts. In order to ensure the reliability and safety of our products we guarantee that all our services are provided by skilled personnel, trained on system maintenance and repair methods. All our technicians are regularly updated on all applicable safety legislation.

Telemonitoring Service

Teleservice monitoring software is available for fully automatic remote UPS inspection over the telephone network. It supplies BORRI’s service centre with UPS measurement value, status information, event logs and alarm 24 hours a day, 7 days a week, and gives maintenance staff a possibility to log on to the UPS system manually for further diagnostics and maintenance.