A standby generator working together with your UPS will provide the ultimate protection against power loss. However the generator must be regularly maintained and serviced to be sure it will start when you need it most. Most generators have a diesel engine, and like any engine, the oil and filters need changing on a regular basis.
Borri provides servicing for all makes and models of generators. We carry an extensive range of consumables on our engineers' vehicles that enable us to provide you with everything from a "one-off" service visit to an annual maintenance support contract.
On-site ServicingTop
When required, we will arrange for one of our generator engineers to attend site to carry out servicing. This visit will include inspection of the oils, liquids, filters, belts and hoses with replacements being fitted as and when necessary.
The generator operation is proved and the set is left running for a period of time to remove any deposits from the manifold and exhaust system.
Our engineer will answer any questions you may have and will make a full report so that our service centre can inform you of any current or potential problems.
In order to save you additional expenditure, Borri will also provide an oil sampling service on larger generator sets.
A sample of the engine oil is sent away for analysis and depending on the results we will advise whether or not to change the oil, which will potentially save you thousands of pounds in oil replacement each year.
If in the unlikely event that your generator has a problem between services, Borri can provide an engineer onsite within four hours of you calling our call-centre for emergency situations.
Our 24-hour call centre can connect you with any of our "on call" service teams for telephone or onsite support.
Generator Maintenance OptionsTop
As Borri has been maintaining generators in the UK for the past 16 years, we are confidant that we have a solution for all your service requirements.
We have analysed our most frequent requests and developed two separate standard levels of cover:- Standard & Premium. Both levels include two service visits per year - one for inspection and off load testing, and a major visit so that consumables can be inspected and replaced if required.
Although these options may suit most requirements, some businesses may require further services to be incorporated into their contract. In addition, we can provide load bank testing, guaranteed response refuelling, fuel cleaning, generator rental and remote monitoring.
Contact us to see how we can meet your requirements with an individually profiled support contract.
We also offer multi-unit and multi-year contracts for both UPS and Generator. These contracts are subject to special discounts.
Premium CoverTop
- 12 month service contract
- One minor service
- One major service
- Normal working hours technical support
- Emergency call out cover 24hrs, 365 days per year
- 4 hour response to emergency calls
- 24 hour emergency callout facility
- Initial emergency callout to individual faults included
- Consumables used on service visit charged extra to contract (Engine oil, oil filter, fuel filter etc.)
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